Contact Us

If you have any questions about our products and services or you want to share comments and suggestions please use the form below.

We read every message that comes in and strive to respond to emails within 48 business hours.
Please note that our business hours are Monday through Friday, 9am-5pm, Hawaii Standard Time.

We have a Frequently Asked Questions section that just might have the answers you are looking for.  We add new topics and questions as they arise, so if you haven’t browsed through our FAQs in a while, it might be worth checking out.

If you prefer to talk to someone, our Customer Support at (808) 271-4110 is available Monday through Friday, 9am-5pm, Hawaii Standard Time, excluding holidays.

You can also email us at info@drums-alive.com.

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Hi Drums Alivers! You may have noticed that our shop page looks a little different. At the moment we are in the process of transitioning our Drums Alive products from our website over to our fantastic partners at West Music! Once we have completed the transition you will be able to purchase Drums Alive CDs, DVDs, clothing and equipment all in one place! In the meantime, if you know that you cannot wait for one of our awesome CDs or DVDs, they will be available on the Move-Ya website, you can follow the link here: http://move-ya.net/ Dismiss